Patient & Visitor Information

Patient Resources & Hospital Guidance

Patient & Visitor Information Hub

Everything you need to know about preparing for your consultation, insurance coverage, admission procedures, visiting guidelines, and patient rights at LRM Hospital, Aizawl.

Outpatient (OPD) Consultation Guidelines

OPD registration counters open daily at 7:30 AM on the Ground Floor.
Consultation hours: Monday through Saturday from 8:00 AM to 4:00 PM.
Online advance appointment holders should report 15 minutes prior to their allocated token time.
Bring along previous medical records, ongoing prescriptions, and diagnostic reports.

Inpatient (IPD) Admission Process

Admissions are initiated upon recommendation by an LRM Hospital consultant physician or emergency officer.
Patient choice of accommodation: General Ward, Semi-Private Twin Sharing, or Private Deluxe Suite.
A dedicated attendant pass is issued at admission for 24/7 beside care.
Complimentary wholesome nutritional meals planned by our dietitian are provided to admitted patients.

Cashless Health Insurance & TPA Desk

LRM Hospital is empanelled with major insurance providers, TPAs, and Ayushman Bharat (ABHA / PMJAY).
Our Insurance Desk assists with pre-authorization paperwork for planned and emergency admissions.
Documents needed: Valid Government ID, Health Insurance Policy Card/TPA e-card, and doctor's admission slip.
Cashless queries can be directed to the TPA desk on the Ground Floor.

Inpatient Visiting Hours & Attendant Policy

General visiting hours: Daily from 4:00 PM to 7:00 PM.
To safeguard patient rest and minimize infection risk, children under 12 years are discouraged from visiting general wards.
Only one authorized attendant is permitted to remain overnight with the patient using an attendant badge.
Strict hand hygiene protocols must be observed before entering and after exiting patient rooms.

Patient Rights & Ethical Principles

Upholding medical dignity and transparent patient empowerment

1Right to receive considerate, respectful, and compassionate medical care regardless of background.

2Right to complete information regarding your medical diagnosis, proposed treatment options, risks, and alternatives.

3Right to informed consent prior to any clinical procedure or surgery.

4Right to privacy and absolute confidentiality of all personal health information.

5Right to an itemized, transparent financial bill and clear explanation of all hospital charges.

Have Questions Before Arriving?

Our central reception is available to assist with OPD timings, specialist consulting days, or room availability.

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